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🛠️ Broken migration · Priority recovery

Did your PrestaShop migration
break everything?
we fix it without starting over.

Audit and recovery of failed PrestaShop 1.6, 1.7, 8, 9 migrations

1.7 → 8 or 8 → 9 migration that blew up: modules throwing fatals, blank BO, payments down, SEO in free fall. We audit the current state, quote by order of criticality, recover piece by piece. Without starting from scratch, without breaking it all again.

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✓ Free 45-min audit ✓ Quote within 24 business hours ✓ From €60/h excl. VAT ✓ Prioritised by business criticality
📋 Typical damage

The symptoms we find after a failed migration

Across 14 recoveries delivered in 2025-2026, here's the damage we consistently encounter, ranked by business criticality. The more this list rings a bell, the wider the recovery scope.

🔴 Critical (every day = lost revenue)
  • • Stripe/PayPal payment not working
  • • "Order" button doesn't respond
  • • Carrier invisible at checkout
  • • Stock displayed incorrectly (negative, empty)
  • • Order emails not sent
  • • VAT miscalculated
🟠 High (impacts daily operations)
  • • Blank BO after login
  • • Modules listed as "disabled" en masse
  • • Catalogue import / export crashing
  • • Broken product search
  • • Multi-store no longer working
  • • Custom hook no longer displaying
🟡 Medium (impacts conversion / SEO)
  • • Canonical URLs changed without 301 redirects
  • • Sitemap.xml missing or wrong
  • • Friendly URLs broken
  • • Wrong hreflang (multilingual sites)
  • • Performance degraded (LCP > 3s)
  • • Robots.txt left as "Disallow: /" by default
🟢 Low (cosmetic / downgrade)
  • • "Best sellers" home block broken
  • • Home slider disabled
  • • Custom theme CSS not loaded
  • • Google fonts missing
  • • Favicons / OG images deleted
  • • Customer reviews not displayed
🩺 Our post-migration audit

Full audit in 45 min

Not a generic checklist. A real prioritised diagnostic that distinguishes what's losing you revenue today from what can wait.

Step 1
Inventory of the current state Which target version did you actually reach? Which modules are still active? Which DB tables were migrated (checking ps_install and the new Symfony tables in 8.x)?
Step 2
Identification of open errors Reading error_log + php-fpm.log over the last 7 rolling days. PrestaShop debug mode temporarily enabled on 3 key pages (home, product, checkout). List of fatals, deprecated, warnings.
Step 3
Modules + overrides audit For each module: vendor compatibility, last update, native PrestaShop 8/9 alternative. For each custom override in /override/: parent class signature comparison vs current version.
Step 4
Measuring business impact GSC traffic evolution over 30 rolling days, checkout conversion rate before/after migration (GA4), Stripe/PayPal errors over the last week. We quantify the real leak.
Deliverable
Quoted and prioritised recovery plan List of fixes by criticality (revenue → operations → SEO → cosmetic). For each fix: estimated time in h, cost at €60/h excl. VAT, expected gain. You decide what we tackle first.
💰 Pricing

Pricing stated up-front

Audit free. For the recovery, you know exactly what it costs before we touch the code.

🔍 Audit

Post-migration audit

map the damage
0free
45 min · no commitment
  • Inventory of modules / overrides / theme
  • Identification of business-critical errors
  • Prioritised + quoted recovery plan
  • You decide what we tackle
Start the audit →
⚡ Most requested 🔧 Recovery

Progressive recovery

fix in order of revenue
from 60excl. VAT
per validated plan · price stated up-front
  • Backup files + DB before each step
  • Staging for risky fixes
  • Fix by criticality (payment → checkout → SEO → cosmetic)
  • Client validation at each step
  • 30-day warranty on each fix
🛡️ Maintenance

Performance maintenance

2 h/month, cumulative for spreading
from 50/ month
24/7 monitoring · no commitment
  • 2 h/month cumulative for spread-out recovery
  • Daily automated backups externalised
  • Module compatibility watch ahead of next upgrade
  • Systematic staging tests on the next upgrade
See plans →
🧭 Don't confuse

"Failed migration" is not...

❌ Not a future migration to plan

If you're still on 1.7 and want to move up to 8.x without breaking anything, that's a new migration project: staging tests, upstream module audit, planning. It's not recovery, it's prevention. Request a quote.

❌ Not a simple 500 error

If just one 500 error appeared after migration, that's a targeted troubleshoot, not a full recovery. Dedicated page, less expensive.

500 page →
❌ Not just a slower site

If the migration went fine but the site is just slower than before, that's a performance topic, not a recovery. Dedicated page.

Performance page →
❓ FAQ

Failed PrestaShop migration — frequently asked questions

Three families of causes: (1) old modules never auditedTools::displayPrice() methods removed in 8.x, renamed hooks. Number one cause on 1.7 → 8/9. (2) Overrides in /override/ inheriting from core classes whose signature changed. (3) Custom theme with Smarty variables or hooks removed. Bonus: 70% of post-migration incidents come from an auto-upgrader run without staging.
Rollback is never done "in place". PrestaShop modifies the DB during migration. Rolling back: (1) restore the file backup from before, (2) restore the DB backup from before. Conditions: have a full backup and no customer has placed an order since (otherwise new orders are lost). Without a backup or with traffic since, rollback is impossible — you must repair the current version.
4-step method: (1) list with vendor update dates — no update in 2 years = risk on 8/9. (2) Test via debug mode — identification of those throwing fatal, deprecated, TypeError. (3) Search for native or maintained alternatives — PrestaShop 8/9 natively integrates several former-module features (WebP, cookies, widgets). (4) For critical modules with no alternative, local patch or custom replacement. Not every module deserves to be kept.
Four actions: (1) 301 redirects from old structure to new (number one cause of post-migration SEO loss). (2) Regenerate sitemap.xml + GSC submission. (3) Check robots.txt hasn't been reset to Disallow: / by default (badly cleaned staging case). (4) Core Web Vitals audit. Return to normal typically within 30-60 days after redirects.
Free audit (45 min): list of modules in error, broken overrides, front-end regressions, SEO losses, quote. Intervention then on quote from €60/h excl. VAT. Variable scope: simple (5 modules + redirects) = 8-12 h. Major (50+ modules, theme, overrides) = 30-80 h. Quote within 24 business hours, prioritisation by business criticality (payment → checkout → product page → SEO → cosmetic). Included in Performance maintenance at 2 h/month, cumulative.
It depends on the gap. (1) Stuck between 1.6 → 1.7 or 1.7 → 8: we first get you to a stable state on the target (8.x = 2025-2026 sweet spot). (2) On 8.0, 8.2 migration broken: we stay on 8.x and stabilise. (3) PrestaShop 9 (released May 2025): still recent, fewer compatible modules — we recommend 8.x for production, 9 for a fresh rebuild. During the audit, we tell the technical truth: sometimes redoing the migration properly is faster than repairing.

Failed migration in progress? Let's pick it up.

Free 45-min post-migration audit: we list the damage, we quote, we prioritise. Quote within 24 business hours.

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